Achatplus : fournisseur de services aux entreprises

VOICE OVER IP - HOSTED


A SIMPLE AND CONVENIENT TELEPHONY SERVICE THAT GOES EVERYWHERE

Business communications take place today at several sites and at ever greater distances. Voice over IP allows you to transport your office abroad or even to your home while maintaining contact with your company and your customers. You can also facilitate exchanges between offices and thus optimize the management of your business.


A VERY COMPLETE AND POWERFUL PORTAL THAT ALLOWS YOU TO MANAGE YOUR WHOLE BUSINESS WITH A FEW CLICKS:


IVR menu - Interactive voice response
Creates a structured interactive voice prompt used by callers.
Complete call management
  • Caller ID
  • Call forwarding
  • Call recording
  • Do not disturb
  • Call waiting
  • Etc.
Voice Messaging
On your phone and in your email.
Call center
Creates a robust call center environment with agent levels.
Voice over IP available at Achatplus
Report generator
Various capabilities to generate reports to see who called, when, call length, export to csv file and call detailed statistics.
And much more !

AN ULTRA-EFFICIENT OPERATING CONSOLE :

Voice over IP available at Achatplus Gestion des appels
A virtual panel where users can drag and drop calls to transfer them.
User Management
See who's online, listen to calls (depending on rights).
User management
Change status, from available to paused, do not disturb or disconnected.

YOU ALSO BENEFIT FROM :

  • Unlimited long distance in Canada and the United States
  • Over 40 advanced calling features
  • A system compatible with most IP phones
  • Professional assistance


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